Front Desk Agent Full Time

Responsive recruiter

Please note an applicant will only be considered if they currently live within 15 miles of the Brookings/Harbor, Oregon area. If you do not currently live here and have a place of residence, please submit your application after you have made the move. Thank you

Hours
Monday and Tuesday 8 a.m. to 5 p.m.
Wednesday through Friday 8 a.m. to 2 p.m.
We are looking for someone who, from time to time, is able to pick up an extra shift or swap shifts should the need arise.

Benefits/Perks

tuition assistance for college students
up to 40 hours paid time off per year
paid on-site lunch

Tasks and Responsibilities include but are not limited to:

handling all aspects of the reservation process
assisting guests
opening the office
processing payments
completing daily settlements
cleaning the office areas
coordinating with housekeeping regarding room status and room/guest needs
Build rapport with guests and identify their needs through friendly conversation and open-ended questions
Describe the features and amenities of guest rooms

Required Knowledge/Skills/Job Qualifications:

Minimum of 12 consecutive months working as a motel front desk or in a very busy office/call center within the past 3 years
must have very neat handwriting
basic computer skills - Microsoft Office (version 2019 or later) or Google Workspace programs***
excellent customer service and problem-solving skills
basic math and English skills***
able to type a minimum of 30 wpm with 95% accuracy or higher***
Spanish helpful but not required
friendly, pleasant phone voice
ability to deal calmly and politely with difficult people and difficult situations
ability to work well in high pressure situations

***Tests will be given in these areas during your interview)

Compensation: $15.00 - $16.00 per hour

(if you already have a resume on Indeed)

Or apply here.

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The hours for this job are Monday and Tuesday 8 a.m. to 5 p.m., Wednesday through Friday 8 a.m. to 2 p.m. Are you able to commit to this schedule on an ongoing basis?*

Are are you willing to work an extra weekend shift on occasion or switch shifts if needed? *

Are you at least 18 years old?*

Are you able to start in the next 7 days?*

In the past 3 years have you worked at least 12 months as a Front Desk Agent?*

In the past 3 years, have you worked at least 6 consecutive months at a busy call center?*

How many employers have you had in the past 5 years?*

In which city do you reside?*

Do you hold a valid driver’s license?*

This job will require sitting and talking on the phone for long periods of time. Are you comfortable with this environment?*

Do you have a smart phone with internet access?*

Do you have reliable transportation to and from work? *

How proficient are you with using Microsoft Office?*

What is your experience level with Excel?*

Are you a bilingual Spanish speaker?*

Are you comfortable with computers, email, using the internet, and learning new computer programs?*

What skills do you possess that you think make you a great fit for this job? Be specific.*

Referral code from a current employeeIf no code provided, add their name instead.

Ocean Suites Motel

Future Opening: Front Desk Agent Full Time

Or apply here.